FAQs
We get asked these questions a lot…..
Can I just pop down anytime that suits me?
No. Please do not do this. You will need to make an appointment to drop off your donation. We may be out doing deliveries and miss you.
Please Book a Collection or Delivery. BOOK HERE
I am a social worker, can I get help for the families I am supporting?
Yes, you absolutely can. Please complete our Request for Help form and we will be in touch. REQUEST FOR HELP HERE
Can I post my donation?
Contact us at [email protected] and we will let you know where to send your generosity.
Can I just leave my donation at the warehouse?
No. PLEASE DON’T DO THAT. Our warehousing capacity is small, and we need to ensure every donation is suitable. Everything that is donated that is not suitable costs us money to dispose of.
Can I volunteer at the warehouse?
Due to Covid-19 we are not inducting new volunteers at this time, but please complete our online JOIN OUR COMMUNITY sign up so we can contact as soon as it is possible.
Are financial donations helpful right now?
Yes Please. Financial donations are vital right now and always will be at The Generosity Collective. You can make a donation via our website by clicking the donate now button or direct deposit. Our banks details are:
The Generosity Collective Inc
BSB 633000
Account 179668553
The Generosity Collective is a Registered Charity and has a Deductible Gifts Registry Tax Exemption. This means that you can deduct the amount of your donation from your taxable income when you lodge your annual tax return. A tax receipt can be issued for all donation over $2.
Contact [email protected] if you would like to discuss your donation further.
Where do monetary donations end up?
We are spending the money on purchasing new stock when we run out, paying our rent, bills and administrative costs.